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sap-crm-training-london-uk

SAP CRM

Full Time 5 Days (09:00 - 17:00)

Weekend Batch 6 weekends (Sat 10:00 - 18:00)

Evening Batch 2 weeks (Mon-Fri 18:30 - 21:30)

Starts On:
December 17, 2018
10:00 AM
Ends On:
December 21, 2018
5:00 PM
SAP CRM
Upcoming Dates:
Starts On:
December 17, 2018
10:00 AM
Ends On:
December 21, 2018
5:00 PM
Starts On:
December 24, 2018
10:00 AM
Ends On:
December 28, 2018
5:00 PM
Starts On:
December 31, 2018
10:00 AM
Ends On:
January 04, 2019
5:00 PM
Starts On:
January 07, 2019
10:00 AM
Ends On:
January 11, 2019
5:00 PM
Starts On:
January 14, 2019
10:00 AM
Ends On:
January 18, 2019
5:00 PM
Starts On:
January 21, 2019
10:00 AM
Ends On:
January 25, 2019
5:00 PM
Starts On:
January 28, 2019
10:00 AM
Ends On:
February 01, 2019
5:00 PM
Starts On:
February 04, 2019
10:00 AM
Ends On:
February 08, 2019
5:00 PM
Starts On:
February 11, 2019
10:00 AM
Ends On:
February 15, 2019
5:00 PM
Starts On:
February 18, 2019
10:00 AM
Ends On:
February 22, 2019
5:00 PM
Starts On:
February 25, 2019
10:00 AM
Ends On:
March 01, 2019
5:00 PM
Starts On:
March 04, 2019
10:00 AM
Ends On:
March 08, 2019
5:00 PM
Starts On:
March 11, 2019
10:00 AM
Ends On:
March 15, 2019
5:00 PM
Starts On:
March 18, 2019
10:00 AM
Ends On:
March 22, 2019
5:00 PM
Starts On:
March 25, 2019
10:00 AM
Ends On:
March 29, 2019
5:00 PM
Starts On:
April 01, 2019
10:00 AM
Ends On:
April 05, 2019
5:00 PM
Starts On:
April 08, 2019
10:00 AM
Ends On:
April 12, 2019
5:00 PM
Starts On:
April 15, 2019
10:00 AM
Ends On:
April 19, 2019
5:00 PM
Starts On:
April 22, 2019
10:00 AM
Ends On:
April 26, 2019
5:00 PM
Starts On:
April 29, 2019
10:00 AM
Ends On:
May 03, 2019
5:00 PM
Starts On:
May 06, 2019
10:00 AM
Ends On:
May 10, 2019
5:00 PM
Starts On:
May 13, 2019
10:00 AM
Ends On:
May 17, 2019
5:00 PM
Starts On:
May 20, 2019
10:00 AM
Ends On:
May 24, 2019
5:00 PM
Starts On:
May 27, 2019
10:00 AM
Ends On:
May 31, 2019
5:00 PM
Starts On:
June 03, 2019
10:00 AM
Ends On:
June 07, 2019
5:00 PM
Starts On:
June 10, 2019
10:00 AM
Ends On:
June 14, 2019
5:00 PM
Starts On:
June 17, 2019
10:00 AM
Ends On:
June 21, 2019
5:00 PM
Starts On:
June 24, 2019
10:00 AM
Ends On:
June 28, 2019
5:00 PM
Starts On:
July 01, 2019
10:00 AM
Ends On:
July 05, 2019
5:00 PM
Starts On:
July 08, 2019
10:00 AM
Ends On:
July 12, 2019
5:00 PM
Starts On:
July 15, 2019
10:00 AM
Ends On:
July 19, 2019
5:00 PM
Starts On:
July 22, 2019
10:00 AM
Ends On:
July 26, 2019
5:00 PM
SAP CRM
Quantity
Single Cost
Total Cost
£0.00
£0.00
Booking Course...
Success!
Thank you for your registration. Looking forward to seeing you!

SAP CRM is a training course on an integrated application for customer relationship management and is part of the SAP Business Suite. The addresses software needs for large and midsized organizations across different sectors. The course provides learners with the elementary knowledge and practical solutions on customer relationship solutions. A SAP CRM certification examination has 80 questions. The examination is offered in German, Japanese and English languages.

Overview of the CRM Solution: SAP CRM

  • Introduction to:
    • Fundamentals and architecture of SAP CRM
    • SAP CRM Marketing
    • SAP CRM Sales
    • SAP CRM Service
    • Implementation & operation of SAP CRM

CRM Base Customization: CR 100

  • CRM basic data:
    • Account Management
    • Organizational model
    • Product master
    • Customizing settings for each object
    • CRM business transactions
      • Overview of generic functions in business transactions
      • Activity management
      • Customizing for these objects
    • Process control and determination
      • Partner determination
      • Actions
      • Overview of pricing in CRM
    • CRM billing
      • Basics concepts of CRM middleware
      • Introduction to the CRM WebClient User Interface

CRM Marketing : CR 600

  • Overview of marketing management in SAP CRM
    • Marketing Plans and campaign management
      • Working with marketing projects
      • Preparation and Execution of campaigns
    • Segmenting business partners
      • Marketing attributes
      • Graphical Modeler
      • Creating profiles and target groups
    • Personalized mail forms
      • Creating personalized e-mails
    • Marketing Product Proposals
    • Lead Management and Surveys
    • Campaign automation
    • External List Management
    • Special Functions and Features in campaign management
    • Couponing

CRM Sales: CR 300

  • Opportunity management and Pipeline Performance Management
  • Copying control
  • Quotation management
  • Order management
  • Special functions in quotation and order management
  • Pricing in SAP CRM Sales
  • Contract management
  • Rebate processing
  • Activity management in SAP CRM Sales
  • Visit planning
  • Territory management

CRM Service : CR 700

  • Maintenance of technical objects
    • Installed base management
    • Individual objects
  • Service contract processing
    • Service agreements
    • Service contracts
    • Service plans
  • Service order processing
    • Resource planning
    • Service confirmation
    • Service billing
    • ERP Integration
  • Complaints and returns processing
    • Complaints and returns
    • In-house repair processing
  • IT Service Management

Our instructors are highly skilled with industry experience of  many  years, working in best and renowned organization. Our Trainers follow an approach to engage students during instruction and thus the training methods are modified as per the trainees needs which may include direct 1-1 discussions, group discussions, Q&A rounds etc.  Also you get many more advantages along with highly professional approach.

  • Flexible course timing to suit you
  • Offer highly competitive course prices
  • You will get Certificate of completion at the end of course
  • We are centrally located and have good access from all corners of London.
  • We offer  Hands on training with lab access
  • Small group training approach is followed, up to 5 students in a class so you get more attention from your instructor and clarify your doubts better.

SAP CRM

Full Time 5 Days (09:00 - 17:00)

Weekend Batch 6 weekends (Sat 10:00 - 18:00)

Evening Batch 2 weeks (Mon-Fri 18:30 - 21:30)

Starts On:
December 17, 2018
10:00 AM
Ends On:
December 21, 2018
5:00 PM
SAP CRM
Upcoming Dates:
Starts On:
December 17, 2018
10:00 AM
Ends On:
December 21, 2018
5:00 PM
Starts On:
December 24, 2018
10:00 AM
Ends On:
December 28, 2018
5:00 PM
Starts On:
December 31, 2018
10:00 AM
Ends On:
January 04, 2019
5:00 PM
Starts On:
January 07, 2019
10:00 AM
Ends On:
January 11, 2019
5:00 PM
Starts On:
January 14, 2019
10:00 AM
Ends On:
January 18, 2019
5:00 PM
Starts On:
January 21, 2019
10:00 AM
Ends On:
January 25, 2019
5:00 PM
Starts On:
January 28, 2019
10:00 AM
Ends On:
February 01, 2019
5:00 PM
Starts On:
February 04, 2019
10:00 AM
Ends On:
February 08, 2019
5:00 PM
Starts On:
February 11, 2019
10:00 AM
Ends On:
February 15, 2019
5:00 PM
Starts On:
February 18, 2019
10:00 AM
Ends On:
February 22, 2019
5:00 PM
Starts On:
February 25, 2019
10:00 AM
Ends On:
March 01, 2019
5:00 PM
Starts On:
March 04, 2019
10:00 AM
Ends On:
March 08, 2019
5:00 PM
Starts On:
March 11, 2019
10:00 AM
Ends On:
March 15, 2019
5:00 PM
Starts On:
March 18, 2019
10:00 AM
Ends On:
March 22, 2019
5:00 PM
Starts On:
March 25, 2019
10:00 AM
Ends On:
March 29, 2019
5:00 PM
Starts On:
April 01, 2019
10:00 AM
Ends On:
April 05, 2019
5:00 PM
Starts On:
April 08, 2019
10:00 AM
Ends On:
April 12, 2019
5:00 PM
Starts On:
April 15, 2019
10:00 AM
Ends On:
April 19, 2019
5:00 PM
Starts On:
April 22, 2019
10:00 AM
Ends On:
April 26, 2019
5:00 PM
Starts On:
April 29, 2019
10:00 AM
Ends On:
May 03, 2019
5:00 PM
Starts On:
May 06, 2019
10:00 AM
Ends On:
May 10, 2019
5:00 PM
Starts On:
May 13, 2019
10:00 AM
Ends On:
May 17, 2019
5:00 PM
Starts On:
May 20, 2019
10:00 AM
Ends On:
May 24, 2019
5:00 PM
Starts On:
May 27, 2019
10:00 AM
Ends On:
May 31, 2019
5:00 PM
Starts On:
June 03, 2019
10:00 AM
Ends On:
June 07, 2019
5:00 PM
Starts On:
June 10, 2019
10:00 AM
Ends On:
June 14, 2019
5:00 PM
Starts On:
June 17, 2019
10:00 AM
Ends On:
June 21, 2019
5:00 PM
Starts On:
June 24, 2019
10:00 AM
Ends On:
June 28, 2019
5:00 PM
Starts On:
July 01, 2019
10:00 AM
Ends On:
July 05, 2019
5:00 PM
Starts On:
July 08, 2019
10:00 AM
Ends On:
July 12, 2019
5:00 PM
Starts On:
July 15, 2019
10:00 AM
Ends On:
July 19, 2019
5:00 PM
Starts On:
July 22, 2019
10:00 AM
Ends On:
July 26, 2019
5:00 PM
SAP CRM
Quantity
Single Cost
Total Cost
£0.00
£0.00
Booking Course...
Success!
Thank you for your registration. Looking forward to seeing you!
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